12/27/2022 0 Comments Skype for business log filesThis is the file you should submit with any bug report. On a Mac, the logs are in a similar directory within the root directory where the desktop client is installed.Īfter reproducing the issue and closing the client, navigate to this directory and select the log file(s) with the most recent timestamp(s). etl media log files will have names that look like this: UccApilog files will have names that look like this: %LOCALAPPDATA%\Microsoft\Office\16.0\Lync\Tracing On a Windows machine, the logs for a Skype for business desktop client will be located in the following directory: UccApilog files should be sufficient.Ĭollecting logs from a Skype for Business desktop client For bugs not related to Audio/Video, the. Start the snooper > File > open > choose the client log file with name Lync-UccApi-0.UccApilog. The main tool for analyzing the client logs is snooper which can be downloaded as a part of skype for business debugging tools. etl files contain media-specific log informationįor any bugs related to Audio/Video, please attach both log types if possible. For troubleshooting Skype for business client-side issues you should collect client logs and analyze them. UccApilog files contain general client usage information There are two types of logs available from the desktop client: Logs available for the Skype for Business desktop client Instead, collect the logs and submit them with your bug report. You can view the desktop client logs on your own, but we haven't documented the logging format so you probably won't find resources to make sense of them. If your failure scenario involves a Skype for Business desktop client as the remote endpoint in a chat conversation or AV call, then you should include the logs from the desktop client in your error report. Collecting logs from a Skype for Business desktop client.Logs available for the Skype for Business desktop client.
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